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The Government Competency Maturity Model

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Most public bodies have competency frameworks, but few can show how well they’re used. This paper sets out a five-level maturity model for central government, local authorities, and arm’s-length bodies, with seven questions to test where you stand.

It describes what each level looks like in practice, estimates where UK public bodies typically sit today, and draws on lessons from other governments. A practical route shows how to move up a level, and how to measure the value of doing so.